During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...

Firms only had targets for installing smart meters for customers and many were left with failing devices and poor customer ...

Households equipped with smart meters could be entitled to automatic £40 payments each time they experience one of three specific issues, as new regulations take effect. However, Ofgem is still ...

It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers experiencing delays or botched smart meter installations could be entitled to £40 ...

After months of problems with my wireless router suffering from signal degradation and HBC switching out the router five times, the problem has been narrowed down to the fact that both wireless ...