For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams like the "Your ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

But building your own PC—easy as it can be, as you can see in our Rigged Up section—doesn't necessarily mean you are your own best tech support. At least not compared to the feelings that Mac users ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

So patient, so knowledgeable. Swoon! Consumer Reports, the popular magazine and website for figuring out what consumers think about all sorts of products and services, just published its annual reader ...