Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

One advantage of the latest chatbots is that they answer users' questions with context from their medical history, including ...

Sure, we may have constant access to AI chatbots on our smartphones, sitting accessibly in our pockets, lessening the need for a dedicated portable device. But what if I told you that rather than ...

Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are embracing a technology that’s raised critical safety concerns around mental ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Just over half of U.S. teens say they've used chatbots for help with schoolwork, and 12% say they’ve gotten emotional support from these tools. Teens tend to view AI's future impact on their lives ...

Artificial intelligence has already transformed how guests interact with hotels. Chatbots answer questions, digital concierges make recommendations, and voice assistants turn lights on and off. But I ...

The story of technology is the story of continual disruption and displacement. New systems and processes send some skills into obsolescence, opening the way for new skills and workflows. Generative AI ...

A new Pew Research Center survey finds most US teens use AI chatbots for schoolwork, fun, and advice, while holding mixed ...